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Are you an unpaid carer?
Do you do any of the following for a loved one, parent, family member, neighbour or friend?
Washing and dressing
Organise medicines and medical visits
If so, then you are a carer and are entitled to support to help you in your caring role. This can include 1 to 1 advice, support groups with other carers, training, and help with costs.
Here at Glenside Country Practice we are committed to making sure carers are given the chance to obtain any support they feel they need, be it simply information and advice to emotional support and benefits.
If you would like to know more, the Practice has 2 Carer Champions, 1 at each of our sites – Michelle at Corby Glen and Dawn at Castle Bytham - who can give you further information, or you can call the Lincolnshire Carers Service at the County Council Customer Service Centre (CSC) on:
01522 782224 – Adult Carers 18+
01522 553275 – Young Carers
Both numbers are available Monday to Friday 8am – 6pm
Carers FIRST is an organisation which offers emotional and practical support to carers, and after your initial contact with CSC you can be referred onto them for further assistance.
It is important to know that you, as a carer, can have the support you need.
IF YOU LOOK AFTER SOMEONE, WHO LOOKS AFTER YOU?
Please allow a minimum of two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. Prescriptions need to be authorised by a Doctor and then processed by a Dispenser. Additionally, some items of medication may need to be ordered into the surgery. All of this takes time.
It is your responsibility to order your medications at the correct time. If you forget to do this, our staff will do their best to help you. However, we are under no obligation to prioritise your prescription request ahead of others and some of your items may be out of stock and require ordering.
Patients on long-term medication can order repeat prescriptions in a number of ways:
We can dispense medications to all patients who live more than a mile away from a chemist. The dispensary is open during surgery opening hours.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 13 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours (2 working days), excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.