About the surgery

Our Mission

  • We want our services to be delivered on a core set of values that drive our commitment to providing high quality, inclusive solutions for all. 
  • We will treat our patients with compassion, respect and dignity and empower them to make decisions about their care.
  • We will work collaboratively with our community partners to provide joined up care and a seamless approach to the treatment plan.
  • Above all, we will operate within an ethical framework of openness, honesty, and transparency. 

Our Core Values

  • Adopt a holistic approach to wellbeing that promotes mind, body, and spirit. Ensure the patient is at the heart of the decision-making process.
  • Create a comfortable and relaxing environment that is welcoming to all.
  • Promote equality and embrace diversity.
  • Deliver best practice, that draws on the strengths and expertise within our team. Allow for the sharing of new ideas and value the contribution of colleagues. 
  • Build a mutually supportive environment that allows continuous professional development. Grow a team with the appropriate skills to enable them to undertake their role effectively and professionally.
  • Reference clinical guidance and be committed to evidence-based practice. 
  • Strive to always improve the quality of our services by actively listening and acting upon feedback. Acknowledge concern, acting where appropriate and maintain a level of support throughout. 
  • Embrace technology and information and the use of digital solutions to improve access and treatment.
  • Actively contribute and work in partnership with our wider teams to develop service delivery and a programme of initiatives that benefit our locality.
  • To be recognised as an established and committed training practice for GP Registrars, contributing to the future development of general practice.  
  • Build on our achievements and set the tone for a future robust and responsive service.

‘Glenside Country Practice are committed to giving our patients access to innovative, safe and effective care, that meets individual needs’